Why a specialist DCA is needed for the hospitality sector
Why are we needed?
The online booking sector is not a standard business sector. The largest travel agents (HRS, Booking.com etc.) are dealing with over 250.000 hotels signed up to its booking portal. There is a high volume of daily financial transactions with hotels in literally any place in world. Despite the growth of payment processors (Pegasus, Onyx etc.) automating the commission payments, many relatively small invoices remain unpaid. Collecting these bills can be a very inefficient and cumbersome process due to communication, administrative, and language issues at the hotels.
Our clients experience often multitude on unpaid invoices every month. The most commonly experienced problems relate to invoices remaining unpaid, or advance fees paid to a hotel not being paid back. They want to have the ease of escalating these invoices without the too much trouble. Our tailored debt collection procedures are tailored to tackle these issues.
We can process these invoices easily and create collection cases on high volume on a daily basis. In case your organizations accounting systems offer an API connection we can automate the entire process and connect to our case management system.