The specialist in collecting hotel commissions
Since 2012 we have specialised in getting hotels to pay what they owe booking platforms and travel agencies. Today several large online travel agencies rely on us, in more than 130 countries and with letters in the hotel's own language. No cure, no pay: you only pay when we collect.
Hotels not paying your commission?
We know the hotels, and many of them know us. Hand over your cases by CSV, invoice copies or API, and follow every case in your own client portal.
Pay or respond online
Use the details in your letter to view the claim, pay securely or tell us if you dispute it.
Built around hotel commissions
We know why hotels don't pay, from invoice corrections after guest no-shows to disputes about commission rates and corporate agreements, and we know how payments get stuck between channels. That knowledge is what gets invoices paid.
Online travel agencies and booking platforms
Several large OTAs rely on us for overdue commission invoices from hotels worldwide, in large batches of small amounts that would otherwise be written off.
Travel agencies and incoming operators
Travel agencies, incoming operators, wholesalers and bed banks that earn commission on hotel bookings.
Also for hotels and their suppliers
We also collect unpaid invoices for hotels and the companies that serve them, and hotel bills left unpaid by guests.
How it works
Hand over your cases
By CSV, invoice copies or API, also in large batches.
We contact the hotel
In the hotel's own language, by email, post and phone.
Follow every case
In your own client portal, with every payment and every reply.
What we do
Debt collection for hospitality
Specialist recovery of OTA commissions and hotel invoices worldwide.
Debt collection for hospitalityInternational debt collection
No cure, no pay collection of unpaid invoices in more than 130 countries.
International debt collectionAccounts receivable management
Hand over your whole receivables process and improve cash flow.
Accounts receivable managementNot in hospitality?
We use the same network, letters and software to collect unpaid invoices for businesses in every sector.
Wholesale and exportTransport and logisticsSoftware and online servicesBusiness servicesManufacturing and industry
Where we stand out
Hotel finance database
Direct contacts in the accounts payable and finance departments of hotels worldwide, built up since 2012, so our letters reach the people who can pay.
We know the hotels, and many of them know us
Most hotels, including the large chains, know Modern Debt and want to avoid our involvement. When they hear from us, they act. Hotels that still do not pay go on our international delinquent register.
Letters in 35 languages
Debtors hear from us in their own language, by email, post and phone, which makes them far more likely to respond.
Local mediators who know hotels
When a hotel stays silent, a vetted local agent with industry knowledge follows up in its own language, on site if needed. This is included in our collection fee.
Built for volume
We take on large batches of small invoices at low success fees, and you track every case and payment online in Momentum, our own collections software.
No cure, no pay, no limits
Invoices of any size, at low success fees, worldwide. No more writing off small commission invoices.
Countries we cover
We have collected in more than 130 countries. These are the countries where we work with our own vetted partner agencies. Not listed? Ask us; we can usually still help.
Europe (43)
- Albania
- Andorra
- Austria
- Belarus
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Iceland
- Ireland
- Italy
- Kosovo
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Moldova
- Montenegro
- Netherlands
- North Macedonia
- Norway
- Poland
- Portugal
- Romania
- Russia
- Serbia
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- Turkey
- Ukraine
- United Kingdom
Middle East and Asia (26)
- Armenia
- Azerbaijan
- Bangladesh
- China
- Georgia
- India
- Indonesia
- Iran
- Israel
- Japan
- Kazakhstan
- Kyrgyzstan
- Malaysia
- Mongolia
- Nepal
- Pakistan
- The Philippines
- Qatar
- Saudi Arabia
- Singapore
- South Korea
- Sri Lanka
- Tajikistan
- United Arab Emirates
- Uzbekistan
- Vietnam
The Americas (6)
- Argentina
- Brazil
- Canada
- Ecuador
- Mexico
- United States
Africa (5)
- Algeria
- Egypt
- Morocco
- South Africa
- Tunisia
Oceania (2)
- Australia
- New Zealand
Try us with up to 3 invoices, free of charge
Send us up to 3 unpaid invoices with a combined value up to €2,500. Free of any charge, and you follow every case in our online portal.