We built Momentum to run our own international collections: one system for the workflow, the letters, the payments and the reporting, with a portal for clients and one for debtors. Now other collection agencies can use it too.
Momentum knows where each case stands and what comes next. You see the stage at a glance, in the console and in the client portal.
Every case moves up the escalation ladder on its own: the next letter and its deadline are scheduled the moment the previous one goes out. Cases can be put on hold, restarted or reopened with one click.
New cases from clients, new invoices, incoming payments and decisions waiting on you, in one list with filters and bulk actions.
Upload hundreds of cases from a spreadsheet. Every row is checked and shown before anything is saved, and invoice PDFs can be uploaded in bulk.
The letter language follows the debtor's country. Templates in English, Dutch, German, French, Italian, Spanish, Polish and Turkish were reviewed by native speakers.
Each letter goes out as an email and a print-ready PDF with a QR code, bank details and pay buttons, and can be faxed straight from the case.
Emails written over the weekend wait until Monday 08:00, so debtors hear from you during business hours.
Every email, letter, phone call and fax is logged on the case, so anyone on the team can pick it up.
Debtors open their case from a link in the letter and pay online by card or bank. If an online payment is left unfinished, Momentum sends bank transfer details two hours later.
Incoming transfers are read from the bank and matched to the right case by amount, reference and name.
Invoices in any currency, converted with managed exchange rates. A small remainder settles the case automatically.
Statutory interest per debtor country for 40 countries, plus contractual or statutory collection costs, calculated on every case.
Commission invoices are built from the payments collected, as PDF, and marked paid in both the console and the client portal.
Clients download a report of their cases for any period, whenever they like.
Personal staff accounts, a private login per debtor case and database row-level security on every table.
For the collection team
For the companies you collect for
For the people who owe
Run a collection agency? Ask us for a demo. We walk you through Momentum in a live demo environment, from importing cases to the debtor paying online, and talk about how it would fit your agency.
Prefer to talk first? Call us on +32 8001 3339 or email info@modern-debt.com.
Every case we handle for our own clients runs on Momentum. See our approach, or test our collection service with up to 10 invoices for free.